New Haven Assisted Living and Memory Care of Tomball

6/3 To your yesterday response: Not true! I have March email from Mirabel that typically refunded 30 days after 3/22. Today is 73 days. Emailed Brianna & Mirabel 5/14 no response. Brianna responded 5/26 contact Mirabel. Called left messages for Mirabel on 5/26, 5/29, 6/1, 6/2. Also left messages with office for her & called corporate number & left message. The day after I posted a review – Brianna called about taking down review & later for banking info. Same day Mirabel texted she was tied up but would get back to us. Today still no call & no money. BTW read booklet before signing.

Choosing an assisted-living community for a loved one is never an easy decision, but from the moment we walked through the doors we knew we had found the right place. The staff are compassionate attentive and genuinely care about each resident. They take the time to get to no residence personally and treat them with dignity, respect and kindness. The communication with families has been good so far and we always feel informed and involved in our loved ones care. The community is clean welcoming and feels like home.

I work with many Assisted Living Facilities in Tomball and surrounding areas. The leadership, facility and the resident satisfaction at New Haven are all very impressive!